Ricky Moises
Product Strategy & Customer Success Lead
Ricky Moises
Dominican Republic
Ricky Moises is a product strategist and customer success leader who sits at the intersection of business needs and technical delivery — translating client requirements into solutions that get built right, delivered on time, and adopted with confidence.
Ricky's background is unusually well-rounded. His foundation in accounting and administration gives him a sharp analytical lens that most product coordinators don't have, while his Agile and Scrum expertise makes him a natural servant leader who keeps development teams aligned, unblocked, and moving toward value. He bridges the gap between clients and technical teams with clarity and efficiency — turning business requirements into actionable direction and holding the standard for quality at every stage of delivery.
His hands-on experience spans the full product lifecycle, from requirements gathering and test planning through QA validation and release coordination. He has contributed to the development of platforms including Rubberhunt and URLtrack, and is currently supporting the build-out of an invoicing software solution — managing requirement definition, process design, and cross-team coordination from the ground up.
At Future Ventures, Ricky owns the client journey from first brief to final delivery — ensuring that what clients need is accurately captured, thoughtfully translated into product solutions, and successfully adopted. His accountability for customer success means clients don't just get a deliverable; they get a partner invested in their outcome.
Bilingual in Spanish and English. Collaborative by nature. Relentless about delivery.
Ricky's background is unusually well-rounded. His foundation in accounting and administration gives him a sharp analytical lens that most product coordinators don't have, while his Agile and Scrum expertise makes him a natural servant leader who keeps development teams aligned, unblocked, and moving toward value. He bridges the gap between clients and technical teams with clarity and efficiency — turning business requirements into actionable direction and holding the standard for quality at every stage of delivery.
His hands-on experience spans the full product lifecycle, from requirements gathering and test planning through QA validation and release coordination. He has contributed to the development of platforms including Rubberhunt and URLtrack, and is currently supporting the build-out of an invoicing software solution — managing requirement definition, process design, and cross-team coordination from the ground up.
At Future Ventures, Ricky owns the client journey from first brief to final delivery — ensuring that what clients need is accurately captured, thoughtfully translated into product solutions, and successfully adopted. His accountability for customer success means clients don't just get a deliverable; they get a partner invested in their outcome.
Bilingual in Spanish and English. Collaborative by nature. Relentless about delivery.
