Ricky Moises

Product Strategy & Customer Success Lead
Ricky Moises is a product strategist and customer success leader who sits at the intersection of business needs and technical delivery — translating client requirements into solutions that get built right, delivered on time, and adopted with confidence.

Ricky's background is unusually well-rounded. His foundation in accounting and administration gives him a sharp analytical lens that most product coordinators don't have, while his Agile and Scrum expertise makes him a natural servant leader who keeps development teams aligned, unblocked, and moving toward value. He bridges the gap between clients and technical teams with clarity and efficiency — turning business requirements into actionable direction and holding the standard for quality at every stage of delivery.

His hands-on experience spans the full product lifecycle, from requirements gathering and test planning through QA validation and release coordination. He has contributed to the development of platforms including Rubberhunt and URLtrack, and is currently supporting the build-out of an invoicing software solution — managing requirement definition, process design, and cross-team coordination from the ground up.

At Future Ventures, Ricky owns the client journey from first brief to final delivery — ensuring that what clients need is accurately captured, thoughtfully translated into product solutions, and successfully adopted. His accountability for customer success means clients don't just get a deliverable; they get a partner invested in their outcome.

Bilingual in Spanish and English. Collaborative by nature. Relentless about delivery.
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18094418451
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Roberto.moises.d@gmail.com

I advise companies and NGOs in initiatives and campaigns

For more than 15 years, I've been working with international clients on a range of projects, gathering experience in diverse areas. I look forward to hearing about your project and plan its success together. 

Work Experience


2020-2021

Advisor, South Company


In this position, I led a team of more than 40 professional and volunteer staff members, from various company departments.


2019-2020 

Advisor, South Company


In this position, I led a team of more than 40 professional and volunteer staff members, from various company departments. 


2018-2019

Project manager, East Company


In this position, I led a team of more than 40 professional and volunteer staff members, from various company departments. 

Education


2014-2018
New York University


MBA in International Studies and Economics

2010-2014
Texas University


Bachelor of Arts in International Studies (BAIS)

Professional skills


Entrepreneurial Mindset
Go-to-Market Planning
Teamwork & Collaboration
Digital Analytics

Other team members